Website Terms

By accessing or using njokey.com, submitting a business enquiry, registering interest, booking a demo, configuring a plan or beginning checkout, you agree to these terms on behalf of yourself and, where applicable, the organisation you represent. You confirm that you have authority to act for that organisation.

“NjoKey”, “we”, “us” and “our” mean the NjoKey contracting provider identified in an Order Form. Until a registered entity is published, the full provider identity and business address will be supplied before a customer contract is concluded. Contact legal@njokey.com for those details or questions about these terms.

The website and NjoKey services are intended solely for businesses, public bodies, charities and people acting in the course of business. They are not offered to consumers. If you are acting mainly for personal purposes, do not purchase or use NjoKey.

Website content is general information, not legal, tax, employment, security, certification or professional advice. NjoKey supports readiness, evidence and operational decisions; it does not itself grant Cyber Essentials or any other certification.

This website describes NjoKey's managed IT service; it is not itself the contract for that service. Illustrations and examples may use sample data. Where a specific feature is described as planned or in preview, it may change or may not be released. The services provided to you are those set out in an Order Form and the Customer Agreement.

Prices shown are in pounds sterling and are confirmed in a quotation, the Customer Agreement or an Order Form. A figure shown on this website is general information, not a binding quotation. The checkout summary identifies the plan, seat or employee count, billing interval, applicable discount and amounts presented as tax. VAT is charged only where legally applicable. A website calculator is not a tax determination or binding quotation.

Submitting a configuration or enquiry does not require us to accept an order. A paid order is accepted when Stripe confirms the subscription and NjoKey confirms or provisions the workspace, unless we notify you that further verification or an Order Form is required. Promotion codes are subject to their stated conditions and may be withdrawn before purchase.

You must provide accurate business contact information and must not submit another person’s details without authority and an appropriate privacy notice. Demo availability is not guaranteed. We may reschedule, refuse or cancel a booking and will try to provide reasonable notice.

By requesting information, you authorise us to respond through the contact details supplied. Product marketing may be stopped using the unsubscribe method provided or by emailing privacy@njokey.com. Service, security and transactional communications cannot always be opted out of.

You must not:

• break any law, infringe rights or submit unlawful, deceptive or harmful material;
• impersonate another person or misrepresent authority, affiliation or product status;
• probe, scan, overload, disrupt or bypass security, rate limits or access controls;
• introduce malware, malicious code, fabricated requests or abusive automated traffic;
• scrape, harvest or systematically extract content or personal data without written permission;
• reverse engineer website components except to the limited extent the law prevents restriction;
• use website content or outputs to build a competing service or train a model without permission;
• submit secrets, special-category data or employee data through sales forms unless requested and lawful.

Where the website lets you begin account creation or checkout, you are responsible for safeguarding credentials and controlling access to your email and browser session. Stripe and other third-party services operate under their own terms and privacy notices. Links do not imply endorsement, and we are not responsible for third-party sites we do not control.

NjoKey and its licensors own the website, software, design, text, graphics, trademarks and other materials, except for third-party materials identified as such. We grant you a limited, revocable, non-exclusive and non-transferable right to use the public website for legitimate internal business evaluation. No other licence is granted.

If you provide feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use it without identifying you or disclosing your confidential information.

Our Privacy Notice explains our processing of personal data. Website forms are not a confidential information exchange unless we agree otherwise in writing. Do not submit trade secrets or security-sensitive details through a general form.

We may change, suspend or withdraw website content or functionality without notice. We do not guarantee uninterrupted, secure or error-free access, compatibility with every device, or that content is current, complete or free of errors. We may update these terms by posting a revised version; continued use after the effective date constitutes acceptance where lawful.

To the fullest extent permitted by law, the website is provided “as is” and “as available”. All implied conditions, warranties and representations are excluded. You are responsible for independent professional advice, procurement diligence and decisions based on website content.

Nothing excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that law does not permit us to exclude.

Subject to that, NjoKey is not liable in connection with the free public website for loss of profit, revenue, business, anticipated savings, goodwill, data or opportunity, or for indirect or consequential loss. Our total aggregate liability arising from the website is limited to £100. Liability for paid services is governed by the Customer Agreement.

We may restrict or terminate website access where we reasonably believe these terms have been breached, security is at risk, law requires it or continued access could harm NjoKey or others. Provisions intended to survive, including intellectual property, disclaimers, liability and governing law, continue after termination.

These terms are the entire agreement about use of the public website. Delay in enforcement is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent needed and the remainder continues. You may not assign these terms; we may assign them as part of a reorganisation, financing or transfer of our business. No third party has rights under the Contracts (Rights of Third Parties) Act 1999.

These terms and non-contractual disputes are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory law requires otherwise.

• Legal and contractual questions: legal@njokey.com
• Privacy questions: privacy@njokey.com
• Security reports: security@njokey.com